Effective Date: 6/2025

NorCal CARB Mobile LLC (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide on our website, norcalcarbmobile.com.

1. Information We Collect

We collect the following information when you interact with our site or services:

• Contact details (name, email, phone)

• Business/fleet details (company name, vehicle type, ZIP code)

• Payment details (processed securely via third-party services like Stripe/Square)

• Booking preferences

• IP address and browsing behavior (for site analytics)

2. How We Use Your Information

We may use your information to:

• Schedule and confirm mobile testing appointments

• Process payments and send receipts

• Communicate service updates and reminders

• Send promotional offers (you may opt out)

• Improve site functionality

3. Data Sharing

We do not sell or rent your personal information. We only share it with:

• Payment processors (for secure transactions)

• Scheduling/booking tools

• Government agencies when legally required (e.g., CARB compliance)

4. Cookies & Analytics

We use cookies to improve site functionality and track user behavior through services like Google Analytics. You can disable cookies in your browser settings.

5. Your Rights

California users have the right to:

• Request access to your data

• Request deletion of your data

• Opt out of promotional emails

To exercise your rights, contact us at [insert contact email].

6. Security

We implement security protocols to protect your information, including SSL encryption and third-party hosting safeguards.

7. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted at norcalcarbmobile.com/privacy.